Network Management Policy
Table of Contents
Machine-Readable Broadband Data
FCC Required Data Downloads
In compliance with 47 CFR § 8.1(a)(4), FAILOVER5 provides machine-readable broadband service data for all our cellular data plans and services.
Broadband Labels CSV
Complete service data in machine-readable format
Direct URL: https://failover5.com/fcc/broadband-labels.csv
FCC Data Information Page
Detailed explanation of data contents and methodology
Data Contents
Our machine-readable data includes comprehensive information about all FAILOVER5 broadband services:
- • Service plan details and pricing
- • Network performance characteristics
- • Data allowances and usage policies
- • Network management practices
- • Privacy and security policies
- • Customer support contact information
Automatic Updates: This data is automatically updated monthly or when service changes occur to ensure accuracy and compliance with FCC requirements.
Network Management Practices
Traffic Management Policies
FAILOVER5 provides business connectivity solutions using Verizon, T-Mobile, and AT&T network infrastructure through wholesale partnerships. We do not operate our own mobile core network and therefore follow the traffic management practices of our carrier partners. FAILOVER5 does not impose any additional restrictions or prioritization beyond those carrier policies.
- • No Content Blocking: We do not block access to lawful content, applications, services, or non-harmful devices.
- • No Throttling: We do not impair or degrade lawful internet traffic based on content, application, service, or device.
- • No Paid Prioritization: We do not engage in paid prioritization arrangements.
- • Transparent Practices: Network management practices apply only after a plan's high-speed data allotment is used, and are consistent with the underlying carrier's policies.
Congestion Management
Fair Use Policy
FAILOVER5 provides service through Verizon, AT&T, and T-Mobile network infrastructure via wholesale partnerships. Customers are not subject to deprioritization or congestion management until they reach the high-speed data allotment of their selected plan. Once a customer reaches their plan's high-speed data allotment, the following may apply under the policies of the underlying carrier:
- • Congestion management is applied only during peak usage periods
- • Speed reductions are temporary and location-specific
- • All traffic types are treated equally during congestion management
- • Customers are notified when approaching usage thresholds
Performance Characteristics
Network Technology
- • Network Type: Mobile broadband (4G LTE / 5G)
- • Coverage: Nationwide through Verizon AT&T, and T-Mobile networks
- • Technology: LTE and 5G (availability varies by market and device)
- • Frequency Bands: Vary by carrier and location; device support required
Factors Affecting Performance
- • Geographic location, terrain, and building materials
- • Distance from cell towers and radio conditions
- • Real-time network congestion and local demand
- • Weather and environmental factors
- • Customer equipment (modem/router, antennas) and configuration
- • Indoor vs. outdoor placement and installation quality
Performance Measurement
Performance metrics are measured using industry-standard methodologies:
- • Actual speeds and latency vary widely by carrier, plan, device, and location.
- • After a plan’s high-speed data allotment is used, carriers may apply congestion management that can reduce speeds during busy periods.
- • We do not apply additional throttling or prioritization beyond the underlying carrier’s policies.
Measurement notes (if/when reported)
Any "typical" figures we publish are descriptive, not guaranteed, and reflect snapshots from multiple locations and times of day.
Figures may combine internal tests and customer-permitted samples and are periodically reviewed; they may change without notice.
Commercial Terms
Current Service Plans
| Plan Name | Data Allowance | Monthly Price | Network |
|---|---|---|---|
| AT&T Enterprise Max 200 | 200 GB | $350.00 | AT&T |
| Verizon Enterprise Max 200 | 200 GB | $350.00 | Verizon |
| T-Mobile Ultra 1200 | 1.2 TB | $279.00 | T-Mobile |
| Verizon Pro Failover 50 | 50 GB | $175.00 | Verizon |
| Verizon Pro Failover 100 | 100 GB | $228.00 | Verizon |
| AT&T Pro Failover 100 | 100 GB | $228.00 | AT&T |
| AT&T Pro Failover 50 | 50 GB | $175.00 | AT&T |
| AT&T Failover Basic 20 | 20 GB | $123.00 | AT&T |
| Verizon Failover Basic 20 | 20 GB | $123.00 | Verizon |
| AT&T Failover Basic 10 | 10 GB | $88.00 | AT&T |
| Verizon Failover Basic 10 | 10 GB | $88.00 | Verizon |
* Prices shown are monthly recurring charges. Taxes and fees not included.
Contract Terms
- • No Long-Term Contracts: All services are month-to-month
- • No Early Termination Fees: Cancel anytime without penalty
- • No Activation Fees: Service activation is included
- • Transparent Pricing: No hidden fees or surprise charges
Additional Information
- • Taxes and regulatory fees are not included in advertised prices
- • Static IP addresses included with select Verizon and Dual SIM plans
- • Hardware purchases are separate one-time charges
- • Service plans are month-to-month with no long-term contracts
For complete terms and conditions, please visit our Terms of Service page.
Privacy Policies
Data Collection Practices
- • Account and billing information for service provisioning
- • Network usage data for service optimization and billing
- • Device information for compatibility and troubleshooting
- • Location data only when necessary for emergency services
Data Usage and Sharing
- • Customer data is used solely for service delivery and support
- • We do not sell customer information to third parties
- • Data sharing limited to service providers and legal requirements
- • Aggregated, anonymized data may be used for network improvements
Security Measures
- • Industry-standard encryption for data transmission and storage
- • Regular security audits and vulnerability assessments
- • Access controls and employee training programs
- • Incident response procedures for data breaches
For complete details about our privacy practices, data collection, and your rights, please review our comprehensive Privacy Policy.
Contact Information
Customer Support
Business Hours & Company Info
Chandler, AZ 85286
Network Management Inquiries
For specific questions about network management practices, performance data, or technical policies, please contact our technical support team. We are committed to transparency and will provide detailed information about our network operations upon request.
FCC Compliance Statement
Regulatory Compliance
This Network Management Policy is published in compliance with the Federal Communications Commission's transparency requirements under 47 CFR § 8.1. FAILOVER5 is committed to providing clear, accurate, and up-to-date information about our network management practices, performance characteristics, and commercial terms.
- • Compliance with 47 CFR § 8.1(a) - Transparency Requirements
- • Machine-readable data provided per 47 CFR § 8.1(a)(4)
- • Regular updates to reflect current practices and performance
- • Public accessibility of all required disclosures
FCC Resources
For questions about FCC regulations or to file complaints:
- • FCC Consumer Complaint Center: consumercomplaints.fcc.gov
- • FCC Phone: 1-888-CALL-FCC (1-888-225-5322)
- • FCC Website: www.fcc.gov
Document Version: 1.0 | Effective: January 1, 2025
Next Scheduled Review: April 1, 2025
This document is updated regularly to ensure accuracy and compliance. For the most current version, please visit this page directly.