We use Weave. Will it work on the backup?

Yes. Weave phones need an internet connection and don't care which one. Put them on the backup line and calls keep coming in.

What about remote access for our IT company?

Remote support tools work over the backup. If yours requires a fixed address, choose a Verizon plan with a static IP.

Backup internet for dental offices

From the FAILOVER5 team at Twisted VoIP, Chandler, Arizona · Updated October 2026

In a lot of dental offices the phones, the texting and the schedule all run through the internet now. Weave, RingCentral and similar systems put the front desk online. When the connection drops, the phones stop ringing at the same moment the schedule disappears.

Get a quoteFrom $88/month. We check coverage at your address first.

The front desk is the first casualty

Cloud practice software such as Dentrix Ascend and Curve Dental
Weave or other internet phones and patient texting
Insurance eligibility and claims through your clearinghouse
Card payments and financing applications like CareCredit

Offices on server-based software like Open Dental or Dentrix often keep charting during an outage, but still lose phones, claims, eligibility and payments.

Keep imaging off the backup

Panoramic images and CBCT scans are large. If your imaging syncs to the cloud, ask your IT provider to keep that traffic on the main line only. Everything at the front desk is small by comparison and runs comfortably on cellular.

Suggested plan: 20 GB plan, $123/month

Phones are the biggest user at most offices. 20 GB covers phones, scheduling and claims through a long outage.

Compare all plans

Questions we hear from dental offices

We use Weave. Will it work on the backup?: Yes. Weave phones need an internet connection and don't care which one. Put them on the backup line and calls keep coming in.
What about remote access for our IT company?: Remote support tools work over the backup. If yours requires a fixed address, choose a Verizon plan with a static IP.

Does it pay for itself?

Your average appointment$

The 20 GB plan is $1,476 a year. It pays for itself if it saves about 7 appointments a year.

Think about your last outage: how many appointments did it cost you?

Month to month

No contract. Cancel anytime.

Your choice of carrier

Verizon, AT&T or T-Mobile, whichever is strongest at your address.

Your router or ours

Works with most routers that take a second connection. Peplink routers from $549.

Fast to start

eSIMs activate within 24 hours. Physical SIMs ship free.

Get a quote for your business

Tell us where you are and what needs to stay online. We'll check which carrier is strongest at your address and recommend a plan and router. Plans start at $88/month, month to month.

Already know what you need? Build and order it yourself or compare plans. Or call 800-732-0846.