Will our scan tools work on the backup?

Scan tools that look things up online will. Large software updates are better left for the main line.

Can the backup also cover the waiting room WiFi?

It can with a larger plan, but we'd suggest keeping customer WiFi on the main line.

Backup internet for auto repair shops

From the FAILOVER5 team at Twisted VoIP, Chandler, Arizona · Updated October 2026

Modern repair shops quote, inspect and order parts online. When the internet drops, techs stand around waiting on repair procedures, service advisors can't send inspections, and parts don't get ordered for tomorrow's jobs.

Get a quoteFrom $88/month. We check coverage at your address first.

Where the work stops

Shop management in Tekmetric, Shopmonkey or Mitchell 1
Repair information from ALLDATA, Mitchell ProDemand or Identifix
Parts ordering through PartsTech or your suppliers' sites
Digital inspections and text approvals from customers
Card payments when customers pick up

Metal buildings and signal

Steel buildings and roll-up doors are hard on cellular signal. If the signal inside is weak, an external antenna mounted outside the building usually solves it. We can help you plan placement before you order.

Software updates can wait

Scan tool and diagnostic software updates are big downloads. Let them run on the main line. Everything an advisor or tech does minute to minute is light enough for cellular.

Suggested plan: 20 GB plan, $123/month

Shop software, repair lookups and parts ordering fit in 20 GB, including phones.

Compare all plans

Questions we hear from auto repair shops

Will our scan tools work on the backup?: Scan tools that look things up online will. Large software updates are better left for the main line.
Can the backup also cover the waiting room WiFi?: It can with a larger plan, but we'd suggest keeping customer WiFi on the main line.

Does it pay for itself?

Your average repair order$

The 20 GB plan is $1,476 a year. It pays for itself if it saves about 3 repair orders a year.

Think about your last outage: how many repair orders did it cost you?

Month to month

No contract. Cancel anytime.

Your choice of carrier

Verizon, AT&T or T-Mobile, whichever is strongest at your address.

Your router or ours

Works with most routers that take a second connection. Peplink routers from $549.

Fast to start

eSIMs activate within 24 hours. Physical SIMs ship free.

Get a quote for your business

Tell us where you are and what needs to stay online. We'll check which carrier is strongest at your address and recommend a plan and router. Plans start at $88/month, month to month.

Already know what you need? Build and order it yourself or compare plans. Or call 800-732-0846.