Backup internet for salons and spas
From the FAILOVER5 team at Twisted VoIP, Chandler, Arizona · Updated October 2026
Salon software lives in the cloud. When the internet goes down, the front desk can't see who's next, can't check anyone out, and can't answer the phone if it runs over the internet. Clients waiting with wet hair don't want to hear about it.
What the front desk loses
- Booking and calendars in Vagaro, Boulevard, GlossGenius, Fresha or Mindbody
- Checkout, tips and card on file
- Package, membership and gift card balances
- Reminder texts and the waitlist
Keep guest WiFi separate
Clients streaming video while they wait can burn through backup data fast. Keep guest WiFi on your main line, and put the front desk, the stylists' tablets and the phones on the backup.
Is it worth it for a small salon?
Run the numbers below. If a single bad Saturday would cost more than a year of backup, the answer is easy. If not, a smaller plan or no plan may be the right call.
Suggested plan: 10 GB plan, $88/month
Booking and payments use very little data. 10 GB is plenty unless your phones also fail over, in which case choose 20 GB.
Compare all plansQuestions we hear from salons and spas
- Our stylists check their schedules on their phones. Does that matter?
- Their phones use their own cell data, so they'll keep working. The backup protects the front desk computer, card readers and anything on your WiFi.
- Can I cancel in a slow season?
- Yes. Plans are month to month.
Does it pay for itself?
The 10 GB plan is $1,056 a year. It pays for itself if it saves about 15 appointments a year.
Think about your last outage: how many appointments did it cost you?
Get a quote for your business
Tell us where you are and what needs to stay online. We'll check which carrier is strongest at your address and recommend a plan and router. Plans start at $88/month, month to month.
Already know what you need? Build and order it yourself or compare plans. Or call 800-732-0846.